IT Support

How do we help your computer systems?

We don’t just support your devices, we proactively monitor them to make sure everything is running as it should be. Alerts generated are dealt with promptly ensuring your businesses enjoys the most amount of uptime possible. Our friendly and experienced staff are available via telephone, email and chat should you run into any problems and are passionate about delivering a fast and efficient service.

30 Day Contract

Enjoy the freedom of a 30-day contract with no setup or exit fees. Choose Galactech for IT support because you value our service, not because you’re locked in.

Friendly, Experienced Staff

Our team comprises dedicated, experienced professionals committed to your business’s success. We offer personal service without the hassle of large call centres.

Proactive Monitoring

Benefit from our proactive monitoring systems that provide updates every 15 seconds. This ensures we often know about issues before they affect your business operations.

Rapid Response

Expect more than just quick responses; receive meaningful, proactive solutions. We will inform you when issues will be resolved and take immediate action.

What IT areas do we support?

Windows

Experience comprehensive support for all Windows devices, including laptops, desktops, and servers. We ensure optimal performance and security.

Apple

Receive specialised support for all Apple devices, including iMacs and MacBooks. Our work is tailored to enhance user experience and system reliability.

Network

Our experts manage firewalls, routers, switches, and wireless points. Our team do this to secure and improve your network.

Software

Support for key software applications like Microsoft Office, Adobe Suite, and Sage. They help maximise productivity and efficiency.

How much does our IT support cost?

Pricing is customised based on your specific needs, but here’s what our plans typically include . . .

Ad-hoc Support

Responsive on-demand IT support. Call us when something breaks, and we’ll fix it swiftly, ensuring minimal downtime.

SupportEssential

We offer unlimited remote and phone support. It includes proactive monitoring to stop issues from getting worse.

SupportPlus

It has all the features of SupportEssential. Plus, regular on-site maintenance for the best IT system performance.

SupportTotal

Broad IT support combining full remote service with on-site visits. Covers all your devices for complete system integrity.

Save your business time & money

Contact us for a quick quote on your business IT needs

Based in Poole, servicing the South of England.